Patient Education And Health Literacy Solutions

Get patient education materials that assist clinical teams in meeting patients wherever they are in their care journey, fosters a positive patient experience, and encourages health literacy. Krames comprehensive health literacy solutions standardize education, meet compliance, and drive the patient experience. 

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Improve health outcomes

Reduce readmissions with patient education to manage conditions and procedures across the entire care continuum.

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Ease staff workloads

Simplify communication of patient education with integration into clinical workflows including EHR, point-of-care platforms and direct to patient messaging.

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Increase patient satisfaction

Help meet HCAHPS and other compliance drivers by eliminating confusing or conflicting information with patient education delivered in the format, language and medium that patients use.

An individualized approach to health literacy solutions

Deliver the best and engaging Krames patient education in digital, video, or print formats, based on each patient's unique learning style. Our clinical education is developed at a 4th- to 7th-grade reading level and includes images and medical art where relevant to support the learning objective. Offered in both English, Spanish, and 13 other languages, our resources help overcome language barriers between patients and providers. We apply the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship.

Integrated into patient experience

Improve clinical efficiency with digital patient education delivered through EHRs with our technology-enabled solutions Krames On FHIR® and Krames On-Demand®. Transform the patient experience by promoting understanding and adherence, before and after care by delivering education at the right time. Digital patient education supports hospitals, clinics and care management organizations whether they're in the initial stages of developing a patient education program or pushing new, innovative health literacy and patient education methods.

Improve Clinical Workflow

 

Engaging video patient education

Educating patients about their health via video provides both visual and audible guidance—boosting their understanding and overall experience. Our HealthClips collection is aimed at helping navigate a condition or procedure from initial discussion or diagnosis through treatment, discharge, rehabilitation, and recovery. This comprehensive library includes over 1,500 videos including 23 therapeutic areas covering various diseases, conditions, tests and procedures, and wellness.

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In-hospital patient education channels

Our TV solutions help you educate viewers on critical topics and promote your hospital services and initiatives. Take control of your in-hospital televisions with a looped TV channel based on your site-specific clinical initiatives and patient population needs. With several options from which to choose, we help you reach your target population and positively influence the viewing experience.

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Relevant & up-to-date print educational resources

Access more than 600 print titles across nearly 40 specialties via Krames Store. This site offers convenient online ordering for health care providers who prefer booklets, brochures, and workbooks for their patients. Krames Store also features patient education and well-being resources from the American Heart Association.

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Education that supports your quality and compliance goals

Our content team works with clinical advisors to produce evidence-based health, wellness, and patient education resources. Every piece of content is developed following best practices laid out by PEMAT to ensure understandability, and actionability.

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See MoreLatest Blog Posts

A deeper look at clinicians’ perception of healthcare in rural America

On August 2, 2022

New research finds that rural healthcare professionals’ top concern is quality of care 

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Healthcare Providers, ruralhealthcare, healthcareprofessionals

AHA Guest Blog: Being vaccinated may lower stroke risk in adults with flu-like illnesses

On July 26, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Flu-like illnesses can increase the risk for stroke among adults, but being vaccinated might lower those odds, especially among those under 45, new research finds.

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Patient Education, Healthcare Providers, Payer/Health Plans, Sleep, American Heart Association

What inflation means for healthcare systems and how to combat against narrowing margins

On July 22, 2022

The rate of inflation surged to 9.1% from 8.6% last month and 5.04% last year.  This is the highest since December ‘81 and compared to the market forecast of 8.3%.1  While it is evident that food, gas and housing costs are increasing, healthcare systems and patients are also experiencing increased expenses across the nation.  

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Patient Education, Healthcare Providers, Care Management, Inflation

AHA Guest Blog: Sleep joins revamped list of heart health essentials

On July 19, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Proper sleep is essential, and a widely used scoring system for heart and brain health is being redefined to reflect that.

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Patient Education, Healthcare Providers, Payer/Health Plans, Sleep, American Heart Association

988: Strengthening the Nation’s Mental Health and Suicide Crisis Response

On July 15, 2022

What is 988? In July 2020, the Federal Communications Commission established 988 as a nationwide, easy-to-remember dialing code for Americans in crisis to connect with suicide prevention and mental health crisis counselors. The FCC’s rules require phone service providers to direct all 988 calls to the existing National Suicide Prevention Lifeline beginning on Saturday, July 16, 2022. 1,2,3 While 988 is not currently live across the country, it will be soon. Here is what you should know.

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Stress, Health Education

FEATURED: WebMD Acquires Mercury Healthcare

On June 30, 2022

If you’re a health system leader aspiring to transform patient interactions into a modern consumer brand experience, today’s a good day. I’m excited to welcome Mercury Healthcare, a world-class healthcare marketing technology company to the WebMD team. Mercury’s impressive suite of solutions provides health systems the ability to analyze, target and precisely communicate to the right patient with the right message all while empowering their clients with transparency, performance data and...

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News

Keeping hearts healthy, one meal at a time

On June 28, 2022

Dedicated to heart health for Blacks and other minorities since 1974 The Association of Black Cardiologists (ABC) was founded to bring special attention to the disparate and often unrecognized impact that cardiovascular disease and stroke have on African-American and other minority communities. A non-profit 501(c)(3) organization, it unites over 2,000 diverse health professionals, lay members of the community, corporate and institutional members in one mission: to promote the prevention and...

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Patient Engagement, Healthy Lifestyle, Healthcare Providers, Case study, Health Education

One from the heart: how a partnership with Krames helped the Association of Black Cardiologists promote eating for the heart—and soul

On June 28, 2022

The Association of Black Cardiologists is the premier organization dedicated to one mission: promote the prevention and treatment of cardiovascular disease, including stroke, and to achieve health equity for all through the elimination of health disparities. Since 1974, this non-profit has worked to achieve health equity, advocate for equal access to medical care and technologies, and mentor young physicians of color, particularly Black cardiologists. Learn more about the mission of the...

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AHA Guest Blog: The severity of depressive symptoms over time may help predict stroke risk

On June 22, 2022

People who consistently have higher depressive symptoms may be at higher risk for a stroke, according to new research. But stroke risk did not increase in those with decreasing severity of symptoms over time, even if they had high depressive symptoms early on. Past studies show a possible link between depression and the risk of stroke, which occurs when a blood vessel supplying the brain is either blocked by a clot or ruptures. Stroke is a leading cause of long-term disability and death...

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Healthy Lifestyle, Behavior Change, Health Engagement, American Heart Association, Disease Management

The role of health content and delivery in supporting improved health plan HEDIS results

On June 10, 2022

The Healthcare Effectiveness Data and Information Set (HEDIS) is the most important tool health plans use for measuring clinical performance and plan quality. HEDIS is administered by the National Committee for Quality Assurance (NCQA), which collects the data and evolves the HEDIS measurement set annually. Over 90% of plans, enrolling 191 million Americans, use HEDIS annually to measure their performance.

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AHA Guest Blog: Rate of high blood pressure disorders in pregnancy doubled in 12 years

On June 8, 2022

The rate of pregnancy-related high blood pressure disorders doubled in the U.S. between 2007 and 2019, according to new research that finds 1 in 5 births now results in such a disorder, a preterm delivery or a baby with low birth weight. The study, published Wednesday in the Journal of the American Heart Association, fills in important details about women's heart health during a crucial period of their lives, because those pregnancy complications are linked to a long-term risk of heart disease,...

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American Heart Association, Disease Management

Social Determinants of Health: How seeing the bigger picture can improve patient outcomes

On May 24, 2022

The importance of social determinants of health My first job as a nurse was in the progressive care unit, often caring for patients with chronic conditions like COPD, CHF, and diabetes. There was much to learn as a new nurse, but it didn’t take me long to recognize repeat patients. They had just been discharged a few weeks or days before in stable condition with a plan for follow-up appointments, new medicines, and dietary changes. On their second admission, it would surface that they didn’t go...

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Patient Education, Care Management

AHA Guest Blog: Childhood abuse may raise cholesterol, diabetes risk in some adults

On May 17, 2022

Adults who reported experiencing abuse during childhood could have a higher risk of Type 2 diabetes and high cholesterol, according to new research that found risk varied by gender and race. The new study, published Wednesday in the Journal of the American Heart Association, showed the risk lessened for white women and Black men if they also grew up in "well-organized households" in which family members were engaged in their lives.

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Patient Education, Health Observances, American Heart Association, Disease Management

From health plan performance data to supporting individual members: Krames partnerships can help raise HEDIS scores and member satisfaction

On May 17, 2022

About 191 million individuals are enrolled in health plans that use the Healthcare Effectiveness Data and Information Set (HEDIS) as their most important tool in evaluating plan quality and clinical performance. HEDIS is administered by the National Committee for Quality Assurance (NCQA), which collects the data and evolves the HEDIS measurement set annually. HEDIS matters, as NCQA plan accreditation is based on HEDIS results combined with Consumer Assessment of Healthcare Providers and Systems...

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AHA Guest Blog: Decades-long heart study shows longer lives, lower cardiovascular risks

On May 3, 2022

People taking part in the historic Framingham Heart Study are living longer and with less risk of having a heart attack, stroke or dying from coronary heart disease, according to a new analysis that underscores the power of prevention, screening and treatment efforts. Scientists have known for decades about the risks posed by plaque buildup in the arteries. Coronary heart disease, for example, caused 360,900 deaths in the U.S. in 2019, according to statistics from the American Heart Association.

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Healthy Lifestyle, Behavior Change, Health Engagement, American Heart Association, Disease Management

How health education and digital content delivery are key factors in a successful health plan RFP for a managed care program

On April 28, 2022

The Request for Proposals process requires advance preparation and top-notch partners Health plans have new opportunities to serve their communities and acquire new members through value-based Managed Care Programs for Medicaid and Medicare plans. As a manager leading this effort or having it impact your business line, your plan can serve these prospective members well. Yet to submit a winning Request for Proposal (RFP), it’s a deadline-driven commitment demanding time, attention, and...

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Patient Education, Population Health Management, Health Engagement, Payer/Health Plans, Patient Experience, Care Management, Health Education, Disease Management, Medicare, Medicaid, Member education

Krames recognized with 37 Hermes Creative Awards

On April 20, 2022

2022 wins bring total to 136 awards in last 6 years. Each year, our Krames team looks forward to seeing custom marketing solutions we develop in partnership with our hospital, health system, health plan, and association clients judged against best-in-class marketing and communications programs in the global Hermes Creative Awards. Sponsored by the Association of Marketing and Communication Professionals, it’s one of the largest and oldest creative competitions, drawing more than 6,000 entries...

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News

What You Need to Know About COVID-19 Variants

On April 19, 2022

Keeping on top of COVID-19 and the impact on your health care environment is a never-ending task. With variants of the SARS-CoV-2 virus continuing to threaten both patient health and hospital capacity, we know the importance of providing up-to-date information. The CDC actively monitors all coronavirus variants to make recommendations about the classification of variants (variant of concern, variant of interest, and variants being monitored). Some are considered variants of interest: based on...

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Patient Education, Population Health Management, Health Engagement, Healthcare Providers, COVID-19, Patient Experience

AHA Guest Blog: The pandemic's ripple effects on health have begun. What can we do now?

On April 5, 2022

For more than two years, COVID-19's direct harm has been visible in overflowing intensive care wards and grim statistics. Now, some of its indirect effects are coming into focus. Studies are linking the pandemic to higher rates of fatal heart disease and stroke, deaths from addiction-related problems and more. The exact causes of these connections are still being determined, experts say, but the effects may be long-lasting.

Read More

Population Health Management, Healthy Lifestyle, Behavior Change, Health Engagement, American Heart Association

AHA Guest Blog: New heart failure guidelines expand focus on people at risk or showing early signs

On April 1, 2022

A new set of recommendations aimed at helping doctors prevent and manage heart failure expand the focus on people at risk or showing early signs of the condition. The latest guidelines from the American Heart Association, American College of Cardiology and Heart Failure Society of America emphasize the importance of optimizing blood pressure and adhering to a healthy lifestyle to prevent the disease, along with new treatment strategies for people already showing symptoms. The recommendations...

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Population Health Management, Healthy Lifestyle, Behavior Change, Health Engagement, American Heart Association

Addressing market needs

238B
is the added cost of health care a year from poor health literacy1
50%
of adults can't read at an eighth-grade level2
38%
more knowledge comes from video-based patient education3
References

1 Tools to assess and teach child health skills to parents with low basic literacy. Institute for Healthcare Advancement. May 10, 2013. https://www.iha4health.org/2013-conference-recaps/friday-breakout-sessions/tools-to-assess-and-teach-child-health-skills-to-parents-with-low-basic-literacy. Accessed March 4, 2019.

2 Strauss V. Hiding in plain sight: The adult literacy crisis. November 1, 2016. https://www.washingtonpost.com/news/answer-sheet/wp/2016/11/01/hiding-in-plain-sight-the-adult-literacy-crisis. Accessed March 9, 2020.

3 Steffenino G, Viada E, Marengo B, Canale R, Nursing and the Medical Staff of the Cardiac Catheterization Unit. Effectiveness of video-based patient information before percutaneous cardiac interventions. J Cardiovasc Med (Hagerstown). 2007;8(5):348-353.
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