Krames leaders are wholly committed to helping people live healthier, fuller lives. Together, they create and lead a culture where we all feel secure, valued, and excited to enable one like it for customers.
Ann has more than 20 years of experience in investing in and leading health care companies. She is responsible for the quality, client retention, growth, and financial performance of market-leading companies such as Krames and EngagedMedia.
Ann has also served as the CEO of MDeverywhere, a market-leading health care SAS technology and revenue cycle company, and as a board member and general partner of Advent International, a top private equity firm. She earned her MBA from Harvard Business School and graduated Summa Cum Laude from the University of Kansas.
Simon's depth of experience that he brings to Krames includes developing data-driven products, driving consumer engagement and action, building value-based client relationships, delivering profitable growth through new and existing revenue streams, and planning and delivering successful M&A and integrations.
Previously, he served as the president of Tea Leaves Health, the provider division of Welltok, Inc. Its analytics and marketing technology platform enables hospitals and health systems to deliver data-driven messaging and engagement campaigns to consumers and physicians, resulting in strategic service line growth.
He has also held progressive leadership roles with Experian's consumer insights business and its Hitwise digital measurement solution. Additionally, he spent 14 years in sales, product, and operations leadership with the Dow Jones/Reuters/Factiva group of companies.
David oversees the implementation, value delivery, and account management functions for Krames clients in the health system, payer, and association sectors.
David is a performance-driven leader with more than 20 years of experience in hospital operations improvement, technology implementation, and value delivery. He joined Krames after tenures as the managing director and senior director for consulting services with The Advisory Board. He also held progressive health care consulting roles with Cardinal Health. He received his MBA and bachelor's degrees from the University of Denver.
Mitch leads the product management and user experience teams in creating and enhancing Krames solutions. He has more than 20 years of experience in building patient, consumer, and clinician applications. As an early participant in the HL7® FHIR® Foundation, Mitch has been an industry leader in interoperability and integrated solutions with EHR systems. He's passionate about new and innovative solutions that help people manage their health and improve health care.
Mitch studied at the Shanghai University of Finance and Economics. He has a bachelor's degree from Pacific University.
Denise brings 20 years of diverse health care marketing experience to Krames, having worked with global Fortune 500 companies and not-for-profit health care organizations.
Previously, she spent 10 years as a B2B marketing vice president with Aramark. She has also held marketing leadership roles at NextGen Healthcare, a health care technology provider, and Quincy Medical Center, a Boston-area community hospital.
Denise is board certified in health care management from the American College of Healthcare Executives. She also holds a level 5 certification from the Pragmatic Marketing Institute. Denise received her MBA from Widener University, master's degree in Integrated Marketing from Emerson College, and bachelor's degree from Framingham State University.
Amy leads a team of creative and clinical experts who provide engaging, educational, and results-driven content solutions to health care providers and payers across the country. Her areas of expertise include content strategy, content creation, health literacy, and client relations. Amy is passionate about bright, clear prose that resonates with readers and empowers them to live healthier lives.
Her 20 years of editorial experience also includes custom publishing, academic publishing, and corporate communications. Amy holds a Master of Arts in Writing from DePaul University and a Bachelor of Arts in History from Hope College.
Rob oversees the development, quality, and delivery of our software solutions at Krames.
Before Krames, he served as director leading the development efforts for StayWell's well-being solution.
Rob was also a senior manager at a division of Underwriters Laboratories (UL), an employer of more than 13,000 people. There, he created and led several teams engaged in enterprise-level clinical and training/education software development.
Rob has thrived within the health care and education industries for 15 years, providing software solutions to midsized through Fortune 500 companies.
On October 2, 2020
Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Share this post with patients and those you care for to encourage continued caution and healthy actions as we navigate the pandemic.
Patient Education, Healthcare Providers, COVID-19, American Heart Association
On September 24, 2020
Each five-point increase in hospital rating scores is associated with a 1% increase in net profit margin.1 Better patient experiences often mean better health outcomes. And it’s as good for business as it is for patients, resulting in improved safety, technical quality, length of stay, readmission rates, and scores. And yet another benefit? You’ll likely see improved employee engagement and satisfaction, resulting in reduced turnover.
On September 23, 2020
The health care industry continues to make major advancements that improve patients’ health and lives. Yet health care providers still face an ongoing fundamental challenge: ensuring that patients understand their own medical conditions and treatment plans.
Patient Engagement, Healthy Lifestyle, Healthcare Providers, Payer/Health Plans
On September 22, 2020
Meet our new brand—Krames—that’s been 40 years in the making. When we decided to rebrand following our acquisition by Internet Brands—parent company to WebMD, Medscape, and other content-driven brands—we quickly realized we didn’t need to reinvent the wheel. Evaluating new brand names for our evolving health care business, we recognized the Krames brand is already synonymous with high-quality, credible patient education that’s been trusted by physicians and clinicians for decades.
Healthcare Providers, News, Payer/Health Plans, Healthcare Marketing
On September 8, 2020
It’s an increasingly common sight: as you enter your patient exam rooms, they’re watching news or entertainment videos on their smartphones while they wait. In fact, of Americans, Canadians, and Brits questioned about online video consumption, 87% said they watch online video on a mobile device, with over half doing so via smartphone.1 That’s a whole lot of YouTubers, TikTokers, and Facebook video viewers.
Patient Engagement, Patient Education, Videos, Patient Experience
On September 7, 2020
Krames StayWell is proud to partner with the American Lung Association and share this guest blog. Traditionally, as the end of summer draws near, back-to-school hype begins. Parents and children eagerly gather school supplies and prep for a return to the classroom. But this year, with the COVID-19 pandemic still looming over us, planning for the 2020-2021 school year has been quite different. Some schools will be open for in-person classes, but many will only open virtually. Still, others may...
Health Engagement, Healthcare Providers, American Lung Association, COVID-19
On August 17, 2020
When you have COVID-19, lying on your belly can help your lungs work better. It can help get more oxygen into your lungs more easily. It can help prevent lung injury. Lying on your belly is known as the prone position. You may also hear it called “proning.” If you’re in the hospital, the healthcare team may position you to help your lungs. Once you are strong enough, your healthcare team may want you to do these position changes on your own.
On August 13, 2020
The state of California reported greater than 554,000 confirmed COVID-19 cases1, in the first eight months of the pandemic. For Redlands Community Hospital, a 229-bed not-for-profit, stand alone hospital, located midway between Los Angeles and Palm Springs, two priorities guided their response to the evolving pandemic.
Patient Engagement, Health Engagement, COVID-19, Patient Experience, Healthcare Marketing
On August 12, 2020
Krames is proud to partner with the American Lung Association and share this guest blog from lung health experts.
Patient Education, Health Engagement, Healthcare Providers, American Lung Association, COVID-19
On August 12, 2020
Modern medicine has worked near miracles treating ailments, illnesses, and pain. While the achievements and necessity of medication can’t be overstated, there are also several downsides to the wide availability of pain killers, such as opioids, for pain management.
Patient Education, Healthcare Providers, Pain Management, Payer/Health Plans
On August 4, 2020
Download these frequently asked questions about COVID-19 antibody tests to share with your patients, members, and communities.
On July 31, 2020
As humans, we’re wired for fight or flight. That’s why it’s natural to feel an urge to withdraw when facing the continuing impact of the COVID-19 pandemic. But as health care marketers, we can’t let fear override our marketing strategies.
Patient Engagement, COVID-19, Patient Acquisition, Healthcare Marketing
On July 31, 2020
If you or a household member have symptoms of COVID-19, follow the guidelines below for preventing spread of the virus, and managing symptoms.
Patient Engagement, Patient Education, Consumer Health Library, Healthcare Providers, COVID-19
On July 30, 2020
The United States is seeing spikes in COVID-19 (coronavirus) cases since reopening. The CDC and other public health organizations remind us that even though some guidelines are lifted, we should still avoid shaking hands with others and touching our faces. Cancellations continue of some on-campus fall college classes, elective surgeries, sporting events, concerts, and industry conferences. Wherever we look, it’s evident that the COVID-19 pandemic persists in dramatically impacting daily life.
Patient Engagement, Health Engagement, Remote Work Culture, COVID-19
On July 29, 2020
Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Share this post with patients and those you care for to encourage healthy actions post-lockdown. COVID-19 lockdowns are easing across the U.S., but is it safe to go back to the gym? Or the doctor?
Healthy Lifestyle, Healthcare Providers, COVID-19, American Heart Association, Telemedicine
On July 28, 2020
Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases. This infographic outlines the novel coronavirus (COVID-19) symptoms, risk factors and methods for prevention. To learn the latest, visit the CDC Coronavirus page.
Patient Engagement, Patient Education, Healthcare Providers, COVID-19
On July 24, 2020
Telehealth solutions have created a vital bridge connecting patients and providers during the COVID-19 public health emergency. It’s serving as an alternative for deferred face-to-face visits and enabling specialists to consult in patient encounters, all while reducing risk of exposure to the virus by allowing patients to stay home.
Patient Education, Clinical Workflow, Patient Experience, Telehealth, Healthcare Marketing
On July 22, 2020
With all the information swirling around about coronavirus, it’s important to understand the facts. Coronavirus disease 2019 (COVID-19) is a virus that causes respiratory illness. It was first found in people in Wuhan, China, in late 2019, and has now been detected in more than 100 locations around the world, including the United States. The latest information can be found at www.cdc.gov/coronavirus/2019-ncov.
Patient Engagement, Patient Education, Healthy Lifestyle, Healthcare Providers, COVID-19
On July 22, 2020
No matter who you are or where you live, one topic is dominating all conversations: The coronavirus. In this ever-changing world filled with more questions than answers, here’s what experts know for certain.
Healthy Lifestyle, Health Engagement, Healthcare Providers, Payer/Health Plans, COVID-19
On July 22, 2020
Health care providers are looking to telehealth platforms to see patients and deliver care now much more than ever. In fact, only 25% of patients had used telehealth services prior to the COVID-19 pandemic, but 59% say they’re more likely to use telemedicine than they were previously and 33% would even leave their current physician for a provider who offers it.1 What’s more, the technology could help practices avoid closure as business slows.2
Electronic Health Records, Healthcare Providers, Krames On FHIR, Clinical Workflow, Telehealth
