Insights Blog
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Topic: Health Engagement

Enhancing the member experience with health plan fulfillment services

On June 9, 2021

Even in the digital age, there are times when nothing works quite like print. While care managers for a premier managed care provider use Krames On-Demand® to virtually educate and empower their more than 25 million members, they understand print has the power to help reinforce their guidance and reach populations who have less access to or are uncomfortable with digital formats. 

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Population Health Management, Health Engagement, Payer/Health Plans, Case study

4 facts you need to know about COVID-19

On May 27, 2021

No matter who you are or where you live, one topic is dominating all conversations: The coronavirus. In this ever-changing world filled with more questions than answers, here’s what experts know for certain.

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Healthy Lifestyle, Health Engagement, Healthcare Providers, Payer/Health Plans, COVID-19

Patient education: Can You Recognize the Signs of Breast Cancer?

On April 5, 2021

Share with those in your care to educate and reinforce the importance of screenings. The COVID-19 pandemic has proven how important it is to recognize signs of health issues, especially when normal screenings like mammograms aren't available or have been delayed. Mammograms help find breast cancer early, before it causes obvious symptoms. They’re an invaluable tool for women’s health. Yet not every breast cancer is discovered this way.

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Patient Engagement, Patient Education, Health Engagement, Healthcare Providers, Payer/Health Plans

Infographic: Power up your patient portal

On March 1, 2021

The COVID-19 pandemic changed the way we do a lot of things. Virtual tools—like patient portals—are more important than ever, but how do you maximize your patient portal and get patients and clinicians to engage with it? View this infographic for tips to get the most out of your patient portal, and build patient loyalty and clinician adoption.

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Patient Engagement, Health Engagement, Healthcare Providers, Patient Experience, Patient Loyalty, Care Journey

Coronavirus in Context: Health Professionals Can Help Make Accurate COVID Info Go Viral

On November 4, 2020

  What do we need to know about the accelerated COVID vaccine timeline, and how can physicians help the spread of accurate information? WebMD Chief Medical Officer Dr. John Whyte speaks with American Medical Association (AMA) President Dr. Susan Bailey.

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Health Engagement, Healthcare Providers, Payer/Health Plans, COVID-19, Healthcare Marketing

Redlands Community Hospital’s Multi-Channel Marketing Approach to Patient Engagement

On August 13, 2020

The state of California reported greater than 554,000 confirmed COVID-19 cases1, in the first eight months of the pandemic. For Redlands Community Hospital, a 229-bed not-for-profit, stand alone hospital, located midway between Los Angeles and Palm Springs, two priorities guided their response to the evolving pandemic.

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Patient Engagement, Health Engagement, COVID-19, Patient Experience, Healthcare Marketing, Case study, Care Journey

Coronavirus: 5 ways to engage employees and patients when going remote

On July 30, 2020

During the pandemic, companies and health systems are adopted a “work from home” culture for employees in corporate offices, patient visits, and clinics as much as possible. Krames, which currently offers remote work flexibility to more than 75% of its staff, and other companies have been making this transition over the past few years. But nearly 60% of U.S. employees didn't work remotely in any capacity, and for some of them, during the pandemic was the first time they did.

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Patient Engagement, Health Engagement, Remote Work Culture, COVID-19

Your gauge for patient education

On June 24, 2020

If there’s one thing we’ve learned during the COVID-19 pandemic, it’s that misinformation may be spreading faster than the virus. Nearly eight in 10 Americans say misinformation about the virus is a major problem.1

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Patient Engagement, Patient Education, Population Health Management, Health Engagement, Healthcare Providers, COVID-19, Care Journey

Checking up on content, to check in with patients

On June 9, 2020

61% of consumers say that they’re more likely to buy from a company that provides customized content.1 Does your health content need a checkup so you can better reengage patients? As COVID-19 limitations start lifting across the country, it’s more critical than ever to share compelling content that motivates your audience to take action. Health care organizations need to reengage patients, assuring them it’s safe to resume care and reschedule canceled procedures. However, the pandemic has...

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Patient Engagement, Patient Education, Health Engagement, Healthcare Providers, COVID-19

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