Patient Education And Health Literacy Solutions

Get patient education materials that assist clinical teams in meeting patients wherever they are in their care journey, fosters a positive patient experience, and encourages health literacy. Krames comprehensive health literacy solutions standardize education, meet compliance, and drive the patient experience. 

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Improve health outcomes

Reduce readmissions with patient education to manage conditions and procedures across the entire care continuum.

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Ease staff workloads

Simplify communication of patient education with integration into clinical workflows including EHR, point-of-care platforms and direct to patient messaging.

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Increase patient satisfaction

Help meet HCAHPS and other compliance drivers by eliminating confusing or conflicting information with patient education delivered in the format, language and medium that patients use.

An individualized approach to health literacy solutions

Deliver the best and engaging Krames patient education in digital, video, or print formats, based on each patient's unique learning style. Our clinical education is developed at a 4th- to 6th-grade reading level and includes images and medical art where relevant to support the learning objective. Offered in both English, Spanish, and 15 other languages, our resources help overcome language barriers between patients and providers. We apply the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship.

Integrated into patient experience

Improve clinical efficiency with digital patient education delivered through EHRs with our technology-enabled solutions Krames On FHIR® and Krames On-Demand®. Transform the patient experience by promoting understanding and adherence, before and after care by delivering education at the right time. Digital patient education supports hospitals, clinics and care management organizations whether they're in the initial stages of developing a patient education program or pushing new, innovative health literacy and patient education methods.

Improve Clinical Workflow

 

Engaging video patient education

Educating patients about their health via video provides both visual and audible guidance—boosting their understanding and overall experience. Our HealthClips collection is aimed at helping navigate a condition or procedure from initial discussion or diagnosis through treatment, discharge, rehabilitation, and recovery. This comprehensive library includes over 1,500 videos including 23 therapeutic areas covering various diseases, conditions, tests and procedures, and wellness.

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In-hospital patient education channels

Our TV solutions help you educate viewers on critical topics and promote your hospital services and initiatives. Take control of your in-hospital televisions with a looped TV channel based on your site-specific clinical initiatives and patient population needs. With several options from which to choose, we help you reach your target population and positively influence the viewing experience.

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Relevant & up-to-date print educational resources

Access more than 600 print titles across nearly 40 specialties via Krames Store. This site offers convenient online ordering for health care providers who prefer booklets, brochures, and workbooks for their patients. Krames Store also features patient education and well-being resources from the American Heart Association.

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Education that supports your quality and compliance goals

Our content team works with clinical advisors to produce evidence-based health, wellness, and patient education resources. Every piece of content is developed following best practices laid out by PEMAT to ensure understandability, and actionability.

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See MoreLatest Blog Posts

AHA Guest Blog: People with rheumatoid arthritis, other autoimmune diseases may face greater risks after heart attack

On September 26, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. After having a heart attack, people with autoimmune disease are more likely than others to die or experience further serious heart problems, including a second heart attack, new research finds. The study, published Wednesday in the Journal of the American Heart Association, helps fill a gap in what's known about the long-term cardiovascular health of people with...

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Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

The Impact of Knowledge: Patient Education Improves Compliance and Outcomes

On September 24, 2022

The proper diagnosis of a disease and effective treatments are, of course, essential to an individual’s prognosis and quality of life. But there is also compelling evidence about the value of being sufficiently informed, since a patient’s misunderstanding of a condition and its care can result in non-compliance to a doctor’s recommendations, significantly and adversely affecting outcomes. Patient education is critical to improving patient compliance and outcomes. The more clearly a disease is...

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Patient Education

AHA Guest Blog: Shift workers with high blood pressure may face higher heart disease, diabetes risk

On September 23, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. People with high blood pressure may be at higher risk for developing cardiovascular disease and diabetes if they work frequent night shifts, new research suggests. The higher risk was more pronounced among people who also slept too much or too little when they weren't working, according to the findings published Monday in the Journal of the American Heart...

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Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

Buena salud: 3 ways your organization can better support Hispanic patients

On September 14, 2022

The Hispanic population in the United States reached 62.1 million in 2020, up from 50.5 million in 2010. That’s an increase of 23% over the previous decade, outpacing the nation’s 7% overall population growth.

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Patient Education, Health Education

AHA Guest Blog: Social isolation, loneliness can damage heart and brain health, report says

On August 24, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Social isolation and loneliness may increase the risk of having or dying from a heart attack or stroke, according to a new report summarizing research on the topic.

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Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

WebMD Provider Services adds clinical support tool to its offering

On August 19, 2022

Busy healthcare professionals now have a better way to access the latest clinical information at important decision points. WebMD Provider Services is now offering an additional clinical support tool  –  Read by QxMD – as part of our broader clinical support solution, which is built on Krames’ integrated patient education. This latest addition to our clinical support solution provides clinicians the necessary information for themselves and patients to achieve the best outcomes possible.

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Krames On FHIR, Health Education, clinical support

Krames and its clients recognized for consumer health education

On August 18, 2022

Congratulations are in order for two Krames clients recognized for their high-quality consumer health information at this year’s Annual National Health Information Awards. The National Health Information Awards is organized by the Health Information Resource Center (HIRC), a national clearinghouse for professionals who work in consumer health fields. Along with Krames (part of WedMD Provider Services), these clients were recognized with gold awards in the following categories:...

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Patient Education, Health Education, National Health Information Awards

AHA Guest Blog: Endometriosis linked to higher stroke risk

On August 17, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Women with a history of endometriosis may be more likely to have a stroke later in life than their peers with no history of the chronic inflammatory condition, new research finds.

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Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

The link between health literacy and patient education

On August 10, 2022

It’s a common complaint throughout healthcare: there just isn’t enough time to really communicate with patients to understand their unique situations and create personalized treatment and wellness programs. But the problem isn’t confined to episodic care—as medical care has grown more complex, providers find themselves dealing with a national crisis in basic patient health literacy.

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Patient Education, Health Education

A deeper look at clinicians’ perception of healthcare in rural America

On August 2, 2022

New research finds that rural healthcare professionals’ top concern is quality of care 

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Healthcare Providers, ruralhealthcare, healthcareprofessionals

AHA Guest Blog: Being vaccinated may lower stroke risk in adults with flu-like illnesses

On July 26, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Flu-like illnesses can increase the risk for stroke among adults, but being vaccinated might lower those odds, especially among those under 45, new research finds.

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Patient Education, Healthcare Providers, Payer/Health Plans, Sleep, American Heart Association

What inflation means for healthcare systems and how to combat against narrowing margins

On July 22, 2022

The rate of inflation surged to 9.1% from 8.6% last month and 5.04% last year.  This is the highest since December ‘81 and compared to the market forecast of 8.3%.1  While it is evident that food, gas and housing costs are increasing, healthcare systems and patients are also experiencing increased expenses across the nation.  

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Patient Education, Healthcare Providers, Care Management, Inflation

AHA Guest Blog: Sleep joins revamped list of heart health essentials

On July 19, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Proper sleep is essential, and a widely used scoring system for heart and brain health is being redefined to reflect that.

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Patient Education, Healthcare Providers, Payer/Health Plans, Sleep, American Heart Association

988: Strengthening the Nation’s Mental Health and Suicide Crisis Response

On July 15, 2022

What is 988? In July 2020, the Federal Communications Commission established 988 as a nationwide, easy-to-remember dialing code for Americans in crisis to connect with suicide prevention and mental health crisis counselors. The FCC’s rules require phone service providers to direct all 988 calls to the existing National Suicide Prevention Lifeline beginning on Saturday, July 16, 2022. 1,2,3 While 988 is not currently live across the country, it will be soon. Here is what you should know.

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Stress, Health Education

FEATURED: WebMD Acquires Mercury Healthcare

On June 30, 2022

If you’re a health system leader aspiring to transform patient interactions into a modern consumer brand experience, today’s a good day. I’m excited to welcome Mercury Healthcare, a world-class healthcare marketing technology company to the WebMD team. Mercury’s impressive suite of solutions provides health systems the ability to analyze, target and precisely communicate to the right patient with the right message all while empowering their clients with transparency, performance data and...

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News

Keeping hearts healthy, one meal at a time

On June 28, 2022

Dedicated to heart health for Blacks and other minorities since 1974 The Association of Black Cardiologists (ABC) was founded to bring special attention to the disparate and often unrecognized impact that cardiovascular disease and stroke have on African-American and other minority communities. A non-profit 501(c)(3) organization, it unites over 2,000 diverse health professionals, lay members of the community, corporate and institutional members in one mission: to promote the prevention and...

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Patient Engagement, Healthy Lifestyle, Healthcare Providers, Case study, Health Education

One from the heart: how a partnership with Krames helped the Association of Black Cardiologists promote eating for the heart—and soul

On June 28, 2022

The Association of Black Cardiologists is the premier organization dedicated to one mission: promote the prevention and treatment of cardiovascular disease, including stroke, and to achieve health equity for all through the elimination of health disparities. Since 1974, this non-profit has worked to achieve health equity, advocate for equal access to medical care and technologies, and mentor young physicians of color, particularly Black cardiologists. Learn more about the mission of the...

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AHA Guest Blog: The severity of depressive symptoms over time may help predict stroke risk

On June 22, 2022

People who consistently have higher depressive symptoms may be at higher risk for a stroke, according to new research. But stroke risk did not increase in those with decreasing severity of symptoms over time, even if they had high depressive symptoms early on. Past studies show a possible link between depression and the risk of stroke, which occurs when a blood vessel supplying the brain is either blocked by a clot or ruptures. Stroke is a leading cause of long-term disability and death...

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Healthy Lifestyle, Behavior Change, Health Engagement, American Heart Association, Disease Management

The role of health content and delivery in supporting improved health plan HEDIS results

On June 10, 2022

The Healthcare Effectiveness Data and Information Set (HEDIS) is the most important tool health plans use for measuring clinical performance and plan quality. HEDIS is administered by the National Committee for Quality Assurance (NCQA), which collects the data and evolves the HEDIS measurement set annually. Over 90% of plans, enrolling 191 million Americans, use HEDIS annually to measure their performance.

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AHA Guest Blog: Rate of high blood pressure disorders in pregnancy doubled in 12 years

On June 8, 2022

The rate of pregnancy-related high blood pressure disorders doubled in the U.S. between 2007 and 2019, according to new research that finds 1 in 5 births now results in such a disorder, a preterm delivery or a baby with low birth weight. The study, published Wednesday in the Journal of the American Heart Association, fills in important details about women's heart health during a crucial period of their lives, because those pregnancy complications are linked to a long-term risk of heart disease,...

Read More

American Heart Association, Disease Management

Addressing market needs

238B
is the added cost of health care a year from poor health literacy1
50%
of adults can't read at an eighth-grade level2
38%
more knowledge comes from video-based patient education3
References

1 Tools to assess and teach child health skills to parents with low basic literacy. Institute for Healthcare Advancement. May 10, 2013. https://www.iha4health.org/2013-conference-recaps/friday-breakout-sessions/tools-to-assess-and-teach-child-health-skills-to-parents-with-low-basic-literacy. Accessed March 4, 2019.

2 Strauss V. Hiding in plain sight: The adult literacy crisis. November 1, 2016. https://www.washingtonpost.com/news/answer-sheet/wp/2016/11/01/hiding-in-plain-sight-the-adult-literacy-crisis. Accessed March 9, 2020.

3 Steffenino G, Viada E, Marengo B, Canale R, Nursing and the Medical Staff of the Cardiac Catheterization Unit. Effectiveness of video-based patient information before percutaneous cardiac interventions. J Cardiovasc Med (Hagerstown). 2007;8(5):348-353.
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