Our Accreditations - NCQA & URAC Standards

The StayWell Company LLC—hereby referred to as Krames—current accreditations include:

NCQA Wellness and Health Promotion Certification – for our digital self-management tools (quizzes, calculators, medical risk assessments)
URAC Health Content Provider – for our health content demonstrating a comprehensive commitment to quality care, improved processes, and better patient outcomes
ISO/IEC 27001:2013 certification – for our compliance with the International Organization for Standardization's security standards in Krames On FHIR^®, and Krames On-Demand^®
Section 508 of the Rehabilitation Act compliance (the first tier) – for making the electronic and information technology (EIT) in our clinical solutions accessible to people with disabilities
Accredited publication – in more than 120 peer-reviewed research studies

accreditations logos 2

Awards that Krames and its partners have earned include:

21 C. Everett Koop Awards – for our positive impact on health care costs
37 Hermes Creative Awards – for our outstanding marketing creative in health and wellness

We are pleased to also be recognized for our award-winning content through the following:

You Can Quit Tobacco: A Guide to Breaking Your Addiction for Good
Krames, 2022 29th Annual National Health Information Awards
Class: Health Promotion/Disease and Injury Prevention Information, Division: Media/Publishing
What Is Aortic Dissection (AD)?
Krames & Vascular Cures, 2022 29th Annual National Health Information Awards
Class: Patient Education Information, Division: Media/Publishing
Preserving Your Memory (Fall 2021)
Krames & The Fisher Center for Alzheimer's Research Foundation, 2022 29th Annual National Health Information Awards
Class: Health Promotion/Disease and Injury Prevention Information, Division: Media/Publishing
Preserving Your Memory (Summer 2021)
Krames & The Fisher Center for Alzheimer's Research Foundation, 2022 29th Annual National Health Information Awards
Class: Health Promotion/Disease and Injury Prevention Information, Division: Media/Publishing
What Will I Experience During a C-section?: Digital Health Awards: 2021 Bronze (Category: Web-based Digital Health Portal—Patient Education)
Felix’s Stroke Survival Story: Telly Awards: 2021 Bronze (Category: Health and Wellness)
What is a Patient Portal?: Digital Health Awards: 2020 Bronze (Category: Point-of-Care Programs)
Symptoms of Coronavirus: Digital Health Awards: 2020 Bronze (Category: Point-of-Care Programs)
Practice Social Distancing: Digital Health Awards: 2020 Bronze (Category: Point-of-Care Programs)
The First Hours: What Happens to Your Newborn After Birth: Telly Award: 2020 Silver Telly (Category: General Education)
The Importance of Healthy Eating When You Have Diabetes: Communicator Award: Award of Distinction 2020 (Category: Health and Wellness)
Why Opioids are Addictive?: National Health Information Award: Gold Award 2019 (Category: Video)
The Benefits of Palliative Care: National Health Information Award: Gold Award 2019 (Category: Video)
Treating Heart Failure: Medications, Devices, and Surgery: National Health Information Award: Silver Award 2019 (Category: Video)
What is Bipolar Disorder?: National Health Information Award: Merit Award 2019 (Category: Video)
Opioid Addiction: Telly Award: 2019 Bronze Telly (Category: General-Fitness, Health & Wellness for Television)
Today’s Health Tip: Antibiotic Safety: Telly Award: 2019 Bronze Telly (Category: General-Fitness, Health & Wellness for Television)
Caring for your Loved One: Communicator Award: Award of Distinction 2019 (Category:Film/Video: Health and Wellness)
Coping with Chronic Kidney Disease: Communicator Award: Award of Distinction 2019 (Category:Film/Video: Health and Wellness)
Living with PTSD: Communicator Award: Award of Distinction 2019 (Category:Film/Video: Health and Wellness)

See MoreLatest Blog Posts

The teach-back method: A tool to help support minority health

On April 12, 2023

April marks Minority Health Month, a time to raise awareness about the importance of improving the health of racial and ethnic minority communities and reducing health disparities. And the 2023 Minority Health Month theme – Better Health Through Better Understanding – is centered around helping healthcare professionals address health literacy, language access, and more.

Health Education

Norovirus education: Addressing 8 common questions

On March 29, 2023

Norovirus outbreaks occur throughout the year, but we are currently in peak season, as they are most prevalent from October to April.1 Recently, norovirus has been making the headlines with suspected and confirmed outbreaks in schools2 and on cruise ships.3 As of March 2023, the Centers for Disease Control (CDC) reported the highest percent of positive norovirus tests in the past 12 months among participating U.S. laboratories.4 Although reported infections are higher than they were this time...

Patient Education, Health Education, Member education

Three steps to supporting Black women’s health

On February 28, 2023

Black women face unique health challenges. They have higher rates of chronic conditions. Their health concerns may not be diagnosed as quickly, resulting in worse health outcomes and shorter life expectancy. These disparities are influenced by many things, including social determinants of health, access to quality healthcare, and racial discrimination. In fact, the Health and Human Services (HHS) Office of Minority Health is putting a spotlighton the impact social determinants of health have on...

Black History Month

Brennan Stratton and AVIA Marketplace discuss education as a core component of care

On February 14, 2023

Brennan Stratton, VP of Sales & Client Services at WebMD Provider Services, recently did a Q&A with AVIA Marketplace where he discussed education being a core component of care, how Krames and WebMD Provider Services are meeting the challenges in the market, and how he sees patient education evolving. Read more here: Q&A with Brennan Stratton of Krames: Education as a core component of care

Patient Education, Health Education

Krames Named to AVIA Connect's Top Patient Education Companies

On December 20, 2022

Krames announced today that it was recognized as a Top Company in Patient Education upon conclusion of extensive research and company outreach by AVIA Connect, the leading digital health marketplace.

News

Preserving Your Memory® Magazine Celebrates 15 Years of Partnership with Krames

On November 28, 2022

The Fisher Center for Alzheimer's Research Foundation provides millions of dollars for novel Alzheimer's disease research, conducted primarily at the Fisher Center lab at The Rockefeller University in New York City. The lab is currently under the direction of Dr. Nathaniel Heintz but was previously run by late Nobel laureate Dr. Paul Greengard until his death in 2019. Funds raised also support research at NYU Grossman School of Medicine, as well as Imagine Institute/Institute for Brain and...

Patient Engagement, Patient Education, Healthcare Providers

The RSV surge: Supporting parents and caregivers with patient education

On November 9, 2022

As we’ve all seen in the latest headlines, an unprecedented increase in cases of respiratory syncytial virus (RSV) is overwhelming hospitals and sending many young children to emergency rooms.

Patient Education, Patient Experience

What You Need to Know About COVID-19 Variants

On October 25, 2022

Keeping on top of COVID-19 and the impact on your health care environment is a never-ending task. With variants of the SARS-CoV-2 virus continuing to threaten both patient health and hospital capacity, we know the importance of providing up-to-date information. The CDC actively monitors all coronavirus variants to make recommendations about the classification of variants (variant of concern, variant of interest, and variants being monitored). Some are considered variants of interest: based on...

Patient Education, Population Health Management, Health Engagement, Healthcare Providers, COVID-19, Patient Experience

Benefits of Patient Education for Healthcare Providers

On October 25, 2022

It’s no secret that effective patient education and engagement can improve patient outcomes. According to the Centers for Disease Control and Prevention (CDC), expanding evidence shows that better health outcomes are seen in people with higher patient activation. National Health Education Week each October also celebrates the important role education plays in patients’ health. But the benefits don’t stop with the patients. Here are two ways that effective patient education can also benefit...

Patient Education

Empower and engage with patient education videos

On October 21, 2022

October is Health Literacy Month, and each year, it shines a light on improving not only the patient’s health knowledge but also on activating healthier behaviors. As providers strive to enhance the quality of the care they deliver, patient education can make it easier for patients to understand and actively manage their health.

Patient Engagement, Patient Education, Healthcare Providers, Videos

AHA Guest Blog: Many older adults may not get the intensive blood pressure treatment they need

On October 19, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News.

Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

AHA Guest Blog: Genetics may explain rare heart inflammation in some young people

On October 14, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News.

Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

AHA Guest Blog: People with rheumatoid arthritis, other autoimmune diseases may face greater risks after heart attack

On September 26, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. After having a heart attack, people with autoimmune disease are more likely than others to die or experience further serious heart problems, including a second heart attack, new research finds. The study, published Wednesday in the Journal of the American Heart Association, helps fill a gap in what's known about the long-term cardiovascular health of people with...

Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

The Impact of Knowledge: Patient Education Improves Compliance and Outcomes

On September 24, 2022

The proper diagnosis of a disease and effective treatments are, of course, essential to an individual’s prognosis and quality of life. But there is also compelling evidence about the value of being sufficiently informed, since a patient’s misunderstanding of a condition and its care can result in non-compliance to a doctor’s recommendations, significantly and adversely affecting outcomes. Patient education is critical to improving patient compliance and outcomes. The more clearly a disease is...

Patient Education

AHA Guest Blog: Shift workers with high blood pressure may face higher heart disease, diabetes risk

On September 23, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. People with high blood pressure may be at higher risk for developing cardiovascular disease and diabetes if they work frequent night shifts, new research suggests. The higher risk was more pronounced among people who also slept too much or too little when they weren't working, according to the findings published Monday in the Journal of the American Heart...

Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

Buena salud: 3 ways your organization can better support Hispanic patients

On September 14, 2022

The Hispanic population in the United States reached 62.1 million in 2020, up from 50.5 million in 2010. That’s an increase of 23% over the previous decade, outpacing the nation’s 7% overall population growth.

Patient Education, Health Education

AHA Guest Blog: Social isolation, loneliness can damage heart and brain health, report says

On August 24, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Social isolation and loneliness may increase the risk of having or dying from a heart attack or stroke, according to a new report summarizing research on the topic.

Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

WebMD Provider Services adds clinical support tool to its offering

On August 19, 2022

Busy healthcare professionals now have a better way to access the latest clinical information at important decision points. WebMD Provider Services is now offering an additional clinical support tool – Read by QxMD – as part of our broader clinical support solution, which is built on Krames’ integrated patient education. This latest addition to our clinical support solution provides clinicians the necessary information for themselves and patients to achieve the best outcomes possible.

Krames On FHIR, Health Education, clinical support

Krames and its clients recognized for consumer health education

On August 18, 2022

Congratulations are in order for two Krames clients recognized for their high-quality consumer health information at this year’s Annual National Health Information Awards. The National Health Information Awards is organized by the Health Information Resource Center (HIRC), a national clearinghouse for professionals who work in consumer health fields. Along with Krames (part of WedMD Provider Services), these clients were recognized with gold awards in the following categories:...

Patient Education, Health Education, National Health Information Awards

AHA Guest Blog: Endometriosis linked to higher stroke risk

On August 17, 2022

Krames is proud to collaborate with the American Heart Association and share this guest blog from American Heart Association News. Women with a history of endometriosis may be more likely to have a stroke later in life than their peers with no history of the chronic inflammatory condition, new research finds.

Patient Education, Healthcare Providers, American Heart Association, Health Education, Disease Management

Krames is now WebMD Ignite. Visit our new website.

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