Implementation and Training

Krames' talented team of experienced professionals will work with you to help minimize the impact on your current workflow while maximizing staff utilization — and value.

Krames' comprehensive plan covers all key areas to ensure a smooth implementation.

Account architecture. To ensure that the program is implemented in the most complimentary manner to your current systems, your Krames account manager will work closely with key members of your organization on Account Architecture issues.

The process begins with a detailed interview to learn:

How you're currently dispensing patient education
How your processes are currently configured
What your reporting requirements are
How you will measure success for Krames On-Demand 4.0 in your organization

Upon completion, the data is analyzed and recommendations are made on:

How to best set up departments/groups within your organization
How to dole out account permissions
How to establish procedures for setting up folders
How to best provide access to the program at the workstation

This Account Architecture Blueprint will guide the implementation and training process.

Internal marketing campaign. We've developed a strategic plan to help you spread the word and generate enthusiasm among your staff. Your account manager will provide you with a variety of promotional tools including:

Full-color posters with space to enter who to contact for more information
Template for flyers that highlight the benefits of Krames On-Demand
Text for e-mail and printed announcements

Training. Your Krames Client Services Manager will work with you to coordinate training for all levels of users. We offer many training packages to best suit your needs and budget. Unique programs for users, super users and account managers can be delivered in a variety for formats.

Your Krames On-Demand license includes an online tutorial that's available in the program to all users, as well as a series of group training webinars conducted by our Client Services group.

Basic user course covers the basics of using Krames On-Demand
Account manager course reviews the administrative features that help you manage Krames On-Demand
Custom Content Builder training teaches you how to edit HealthSheets and create documents from scratch

Implementing Krames On-Demand is easy