Click
here to download our brochure on Krames On-Demand Implementation
and Training in PDF. format.
Implementation
is hassle-free with Krames’ Client Services Team.
Implementing Krames On-Demand is easy. Krames’
talented team of experienced professionals will work with you to
help minimize the impact on your current workflow while maximizing
staff utilization — and value.
Your Implementation Team. Krames’ Client
Services Division is dedicated to providing superior training and
support. A specially trained Account Manager will work with both
your technical team and your clinical educators every step of the
way to ensure a smooth implementation that meets the needs of your
entire organization.
Krames On-Demand (KOD) Task Force. These are the
members of your organization who will lead the implementation and
training process for your organization. We recommend that your KOD
Task Force include representatives from your clinical team who will
be using the program as well as an IT contact who can ensure we
address all your H.I.S. issues.
Krames’ comprehensive plan covers all key areas to
ensure a smooth implementation.
Internal Marketing Campaign. Since your annual
subscription provides unlimited use of Krames On-Demand, maximizing
your staff’s usage is critical to making the most of your
investment. That’s why we’ve developed a strategic plan
to help you spread the word and generate enthusiasm among your staff.
Your account manager will provide you with a variety of promotional
tools including:
• Full-color posters with space to enter who to contact for
more information
• Template for flyers that highlight the benefits
of Krames On-Demand
• Text for e-mail and printed announcements
Account Architecture. Flexibility is a hallmark
of the Krames On-Demand system. To ensure that the program is implemented
in the most complimentary manner to your current systems, your Krames
account manager will work closely with your internal KOD Task Force
on Account Architecture issues.
The process begins with a detailed interview to learn:
• How you’re currently dispensing patient education
• How your processes are currently configured
• What your reporting requirements are
• How you will measure success for KOD in your organization
Upon completion, the data is analyzed and recommendations are made
on:
• How to best set up departments/groups within your organization
• How to dole out account permissions
• How to establish procedures for setting up folders
• How to best provide access to the program at the workstation
This Account Architecture Blueprint will guide the implementation
and training process.
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Krames On-Demand Implementation
Kit.
You’ll get all the tools you need to successfully implement
Krames On-Demand into your facility. Your kit includes:
- Posters (5) – build awareness
of Krames On-Demand throughout your facility
- Account Start-Up Guide – features
comprehensive information to help you get your Krames On-Demand
account set up, including creating groups, folder 6management
and changing protocols, all in a convenient 3-ring binder;
also contains tools to help you train your staff, including
two PowerPoint presentations.
- User Guides (20) – distribute
to every department and provide step-by-step instructions
for finding, personalizing, printing and bookmarking HealthSheetsTM
- Quick Start Cards (50) – durable,
pocket-sized “cheat sheets” overview key functions
for fast reference
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Training. Your Krames Client Services Manager
will work with you to coordinate training for all levels of users.
We offer many training packages to best suit your needs and budget.
Unique programs for users, super users and account managers can
be delivered in a variety for formats.
Your Krames On-Demand license includes an online tutorial that’s
available in the program to all users, as well as a series of group
training webinars conducted by our Client Services group.
For a nominal fee, we offer a helpful one-on-one Account Manager’s
Webinar. This two-hour training session covers everything a Krames
On-Demand Account Manager needs to know.
Your Krames On-Demand Account Representative can also conduct In-Service
Training for Users. This half-day, on-site training session provides
hands-on instruction for up to 15 users.
Count on Krames through every step of the implementation process.
Questions? Call Your Krames On-Demand Account
Representative at 800-333-3032.
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